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Full Service Residential & Commercial Cleaning

Frequently Asked Questions

Janitorial Services

Why should we choose your company to clean our facility?

EGSI’s cleaning program is designed based on the client’s requirements. Our philosophy promotes the concept that everyone in our organization is responsible for quality. We focus on the continuous improvements to our process.

What if we need cleaning services at some specific time or day of the week?

The cleaning schedule can be customized to the clients’ individual needs. Previous clients have requested a one-time general cleaning or special event cleaning. Our cleaning services can be availed on a daily, weekly, or monthly basis, depending on the clients’ preferences.

Do you provide services for residential clients?

EGSI provides services for both residential and commercial clients. We create a cleaning program for each individual client, so that the cleaning service meets all your needs.

How do you manage customers’ expectations?

Customer satisfaction is the most important aspect for EGSI. Our representatives regularly check up on clients to inquire about their comments and suggestions for the services they have received. We welcome feedback, and strive to address any issue that may arise.

What other cleaning services do you offer?

EGSI boasts a full line of residential and commercial services:

  • Carpet and Upholstery Cleaning and Shampooing
  • Floor Stripping, Waxing, and Buffing
  • Exterior Windows, Walls, Lighting Fixtures and Façade Cleaning
  • Curtain and Drapery Cleaning
  • Garden Cleaning and Grass Cutting
  • Street Pavement and Car Park Sweeping and Cleaning
  • Fumigation and Pest Control
  • Commercial Kitchen Cleaning
  • Hospital Cleaning
  • Marble & Granite Crystallization
  • Facility Management Cleaning
  • General Contract Cleaning
  • Construction Clean-up
Why should I use your company for upholstery cleaning?

EGSI uses unique equipment for upholstery cleaning to provide the best type of cleaning. Low moisture foam, aided by counter-rotating brushes, completely deep cleans upholstery fabrics. 

Our upholstery cleaning services assure the following:

  • Fast-drying
  • No danger of over-wetting
  • Seating goes back into use almost immediately
  • No traces of sticky or resoiling residue remains
How does your method of carpet/rug cleaning differ from others?

EGSI uses the low moisture extraction method for cleaning rugs and carpets for the following reasons:

  • Use of dry foam, instead of gallons of water
  • Use of cylindrical brushes (cleans down to carpet base) instead of rotary brushes (merely cleans carpet surface)
  • Use of vacuum, lifting out dirt-laden foam in seconds
How long will my carpet/rug dry?

Because of the use of dry foam and the low moisture extraction method, rugs or carpets are expected to dry in about an hour.

Will there be any damage done on the carpet with your cleaning?

The equipment EGSI uses applies dirt-emulsifying low moisture foam, brushes it thoroughly into the carpet and removes both foam and dirt immediately before it can sink back down into the carpet. There is no danger of shrinkage, dry-rot, browning or mildew.

Walls and Ceilings Cleaning

Why should I call you to clean my walls or ceilings?

Regular cleaning of walls and ceilings will give it a freshly painted look, making the entire premises look more attractive and inviting.

What types of walls and ceilings do you clean?

EGSI cleans all types of wall and ceiling surfaces, like the following:

  • Stucco
  • Painted surfaces
  • Unpainted surfaces
  • Wallpaper
  • Ceramic tile
  • Stainless steel
  • Acoustical tile

And the like.

What chemicals do you use?

We use non-toxic biodegradable detergents that act as cleaners and sanitizers. These cleaners are perfect for hotels, hospitals, day care centers, health care institutions, businesses, and the like.

House Cleaning

How much does it cost to clean my home?

EGSI schedules free in-house quotes Monday through Friday, from 8:30 a.m. – 5:00 p.m. If you are unavailable during these hours and have a friend or neighbor that could open your home to us, we would be happy to view your home and leave a quote inside the home for you. Oftentimes, it is possible that we can collect the required information from you over the phone, and give a fairly accurate estimate of the cost. If none of these options work for you, feel free to contact us at operations@egsi.com.ph, and we will be more than happy to work out a solution with you.

“Unilab and EGSI started working more than 20 years ago. All those years, EGSI has been instrumental in helping us achieve the required clean conditions inside the manufacturing facility and they’ve also been compliant with GMP requirements. We have never experienced late start-ups because they’ve always been early, not just on time.”

 

Mr. Bobby Presnido
Central Engineering Team Manager
Unilab, Inc.